Health & Safety


At Lafarge Malaysia, Health & Safety is a core value that we want to integrate into all aspects of our business.  To ensure the safety of our employees, contractors, transporters and visitors as well as to safeguard our operational facilities, we have taken bold steps with the launching of the Group Health & Safety Roadmap adopted by Lafarge worldwide.  To comply with regulatory and local standards. we are the first company in our industry to be certified with ISO 9001, ISO 14001 and OHSAS 18001.


Our Aspirations

Health & Safety (H&S) is critical to Lafarge Malaysia's (LM) ability to conduct business; therefore, it is a core value and remains the first priority. H&S responsibilities extend beyond the production sites to the complete supply chain, customer sites and third parties. Everyone involved in LM's operations has the right to go home without harm and the role of everyone is to make this a consistent reality.


The ultimate goal is to achieve "zero harm" for employees, contractors and third parties, and for LM to aspire to be one of the safest organisations in Malaysia. In 2012, LM has committed to 10 key H&S sustainable ambitions covering both safety and health to be achieved by 2020.

Key Lagging Performance

Static Operations

The level of occupational Health & Safety protection pertaining to static operations is assessed using key lagging performance indicators. This year, we continued to maintain a fatality-free workplace, putting in place safeguards and processes to ensure that no employee, contractor or third party should lose their lives while working with us.

With the decline of Lost Time Injury incidents, we have shifted our focus towards Total Injury Frequency Rate for employees and contractors (TIFR e & c); we successfully achieved a ratio of 0.58 in 2013, comfortably below the benchmark of world-class organisations, which is set at 1.0. In line with this, the total worked hours for employees and contractors also increased by 5.1%, meaning that for every 1 million hours of work, the total incident rate was 0.58, an improvement of 40% over 2012. This reflects an improvement in recorded medical incident cases which compensated for an increase in lost time injuries (from 1 to 2 incidents for the year).




During 2013, Lafarge Malaysia achieved no fatality in its transport business, continuing the trend of the previous year and the Country recorded a Transport Road Accident Frequency rate of 0.04 reflecting two medical incidents suffered by drivers in each of the Aggregates and Ready-Mixed Concrete businesses. Such a transport ratio is considered a very good performance for a total km distance driven in the year of 51.1 million km by contractor drivers across all product lines. In March 2014, Lafarge Malaysia achieved its 100 million km without fatality and LTI.


Continuous Improvement in Safety Performance

Health & Safety (H&S) is not a one-off project but instead a work-in-progress that requires continuous improvement and enhancement. As part of our dedication to upgrade our H&S standards, we engage in various activities including annual risk based improvement planning, in-Country and independently led cross-Country audits, managing the findings and action plans arising, adopting a policy of no repeats, pursuing quality in visible felt leadership engagements and addressing the gaps in process and standards.

Health and Well-Being

While Occupational Safety is vital to the continued success of the company, Occupational Health Management is viewed with equal importance. Our goal is to ensure that no individual should be harmed by occupational disease while working for and with Lafarge Malaysia. Our health strategy, which revolves around enhancing the health of personnel, comprises two principal disciplines:

Occupational hygiene: which refers to the process of anticipating, recognising, evaluating and controlling health hazards in the working environment.


Occupational medicine: which is concerned with "fitness for work", medical surveillance of employees and medical emergency management.


With regard to industrial hygiene (IH), in 2013, Lafarge Malaysia commissioned more independent qualitative and quantitative monitoring of dust, noise and ergonomic exposures across its business operations which is in line with Lafarge Group guidance. The results (Occupational Exposure Levels or OEL's) are to be reviewed during 2014 with a view to recommending actions for improvement according to recognised hierarchy of controls (HOC) in risk management.

In excess of 120 employees across all company activities participated in dust and noise monitoring as measures towards establishing important baselines for workplace environment improvement. Additionally, representative ergonomic studies were conducted across all product lines and the two major administrative offices again, with the objective of making improvements.

Where occupational medicine is concerned, we have begun developing a Health Assessment Standard Operating Procedure (HASOP) which is designed to instruct risk based health assessments for employees and contractors on new hires, persons transferring jobs, persons returning to work after seven consecutive days of absence (illness or injury) and existing employees. The target is to complete the HASOP by the end of 2014.

MAI-Lafarge Automotive & Logistics Safety Exhibition

Held in conjunction with Lafarge Drivers' Safety Day 2014

Lafarge Malaysia (Lafarge) and the Malaysia Automotive Industry (MAI) organised the inaugural MAI-Lafarge Automotive & Logistics Safety Exhibition held from 5 to 7 September 2014 at the MATRADE Exhibition and Convention Centre.

Health & Safety is Lafarge's top priority. The objective of this exhibition was to promote road and driver safety and at the same time, create awareness on the importance of road safety.

The 3-day exhibition featured more than 35 local and international companies from the automotive manufacturing establishments and related automotive product manufacturers and service providers. Some of the automotive manufacturing companies participating in the exhibition were Proton, Perodua, Mazda, Go Automobile Manufacturing Sdn Bhd, Mercedes, Volvo Malaysia and Modenas.

Petronas, Yonming Group (Shacman), Sime Darby (CAT), Total Oil Malaysia, Deauto Industries (CAMC), Yap Swee Leong (YSL), Hap Seng (Mercedes) and Petronas Dagangan were some of the related automotive product manufacturers and service providers who participated in the exhibition.

Bradley Mulroney, President & CEO, Lafarge Malaysia and Madani Sahari, CEO, Malaysia Automotive Institute signed a commemorative plaque in recognition of the collaboration.

Logistics and Supply Chain

Our trucks travel approximately 50 million km annually or over 120,000 km a day to deliver our products to customers; this is equivalent to travelling around the globe three times! Bearing this in mind, we take the responsibility of ensuring the safety of our driver, loaded vehicles and the community very seriously, and have put various systems and processes in place.

One highly visible engagement activity conducted in the year was the organising of the first, and biggest ever, annual Driver's Safety Day. The Ministry of Transport was on hand to share on effort in promoting transportation safety, playing a significant part in raising awareness on the subject. The event, which took place on 23 June 2013 at the Malaysia Agro Exhibition Park Serdang, was officiated by the Deputy Minister of Transport Malaysia, Yang Berhomat Datuk Ab. Aziz Kaprawi.

Lafarge Malaysia has been organising the Drivers' Safety Day annually since 2005, and for 2013, the theme "Health & Safety Beyond Work" associated with the Lafarge Group H&S month was incorporated into the event.

In addition, a combination of 35 truck manufacturers as well as a range of parts suppliers, distributors, transporters and government agencies participated in the booth exhibition that showcased their products and services. Some 20 heavy commercial vehicles were exhibited with more than 1,200 participants attending the event.


In order to maintain and improve drivers' driving skill and safety behaviour on the road and at customer sites, we implemented a continuous training programme, requiring all transporters to include it as part of their H&S management plan. In 2013, a total of 420 drivers attended training on Defensive Driving and Customer Service. The same drivers participated in the "in cab assessment" which was a practical exercise to evaluate their safe driving skill on the road.

Working with Partners

Lafarge Malaysia isn't just a pioneer in the industry; it is also strives to be a thought leader when it comes to sustainable H&S standards. We contribute to various industry conferences and seminars regarding the subject, and even invite government agencies to participate in our events to glean insight on keeping personnel healthy and safe. We also continuously lobby for improved standards through industry associations and bodies.

Our annual transportation "mock drill" exercise working in participation with several Government Agencies and Non-Government Organisations took place on 12 September 2013.

The "mock" accident involved a Lafarge cement tanker, car and motorcyclist resulting in a mock fatality and injuries, spillage of pulverised fly ash (PFA) and contaminated water supply.

All together, 12 Government agencies took part in the event, namely the Royal Police Malaysia (PDRM), Fire and Rescue Department Malaysia (JBPM), Civil Defence Department Malaysia (JPAM), Shah Alam City Council (MBSA), Tuanku Ampuan Rahimah Hospital (HTAR), Road Safety Department (JKJR), the Malaysia Institute of Road Safety Research (MIROS), Department of Environment (DOE), Road Transport Department (JPJ) and Public Works Department (JKR). In addition, coinciding with Lafarge Malaysia's pending achievement of 100 million km without a reportable road incident, a memorandum of understanding to form a partnership with the Malaysia Institute of Road Safety Research (MIROS) has been established. The main objective of this partnership is to work together to share knowledge on road safety prevention and improve road safety connected with Lafarge Malaysia and other organisations that may affect the public directly or indirectly.

As part of this objective, Lafarge Malaysia and MIROS will share up-to-date and proven-by-research methodologies and technologies that can be leveraged to improve road safety. Data, experience and expertise will also be shared in managing H&S in road transport.

We have also established a good rapport with the Department of Occupational Safety & Health (DOSH) state offices at each location. Support from the National Institute of Occupational Safety & Health (NIOSH) is also sought to conduct training programmes and specifically for road safety, the Road Safety Department (JKJR) is engaged to conduct talks at operational sites during the H&S month. Local health departments and hospitals are invited to conduct awareness briefings on health related matters such lifestyle, disease prevention, diet and blood donation.


On 15 November 2013, the Malaysian Quarry Association together with Volvo Malaysia organised a short H&S seminar which was attended by key players from within the quarrying industry. Lafarge Malaysia's senior management was invited to share Lafarge H&S experience in the quarrying industry.

Transport Management System

5 Pillars of Logistics Safety Advisory

At Lafarge, Health & Safety is our top priority. We made a commitment to improve our road safety performance as we believe it is a fundamental right that every personnel involved in our business operations, be it our employees, contractors or drivers return home safely everyday.


Our trucks travel approximately 50 million km annually or over 120,000 km a day to deliver our products to customers. With this in mind, over the years, various initiatives under our Transport Management System that focus on the 5 pillars of Logistics Safety Advisory were put in place. The 5 pillars are our transporters, drivers, vehicles, load and journey management.


In 2012, all our cement trucks were installed with global positioning satellite or GPS. The GPS is being used to help us monitor the location of our trucks and also to keep track of the drivers' behaviour on the road.


In November 2013, we introduced the Driver Safety Behaviour Change (DSBC) initiative which is the basis of one of the five pillars of Logistics Safety Advisory. DSBC is a monthly feedback programme aimed to reduce unsafe driving behaviour of our truck drivers. Through this programme, we are able to counsel drivers who displayed unsafe driving behaviour and train them to encourage change of behaviour.


On 26 September 2014, we were honoured to have the Director General of the Malaysia Institute of Road Safety (MIROS), Professor Dr Wong Shaw Voon and the Director General of Jabatan Kerja Jalan Raya (JKJR), Dato' Dr Tam Weng Wah to visit our head office located at Uptown Damansara and launch the DSBC and Driver Safety Passport.

Lafarge Malaysia Wins 2014 Volvo Safety Awards

In co-operation with the Malaysia Quarries Association (MQA), Volvo Construction Equipment (Volvo CE) aims to improve safety awareness amongst employees in Malaysian quarries.


Volvo Construction Equipment (Volvo CE) in Malaysia launched the country's first-ever safety awards programme this year - the Volvo Safety Awards - to recognise companies in the Malaysian quarrying industry that have made a strong contribution towards improving the safety of their employees and work practices.


Lafarge Malaysia won the grand prize of the 2014 Volvo Safety Awards by demonstrating how a remote greasing functionality in the crushers, mixers and conveyors helped eliminate dangerous elements in daily operations. In addition, its team also won the fourth prize for exhibiting the installation of a hydraulic breaker at the primary plant that could save downtime and the ability to safeguard the operators.


Contractor Safety Management

At Lafarge, we don't just focus on our full-time employees, but on our contractors as well. Contractors are an integral part of the business, responsible for a wide range of jobs across various product lines.


Contract Safety Management is therefore given equal emphasis as that of payroll employees, with a specific Contractor Safety Management Standard serving as a guideline to operational management for ensuring the safety and health of contractor employees. The process begins at the contractor selection and approval stage whereby they have to qualify to be on the Lafarge Malaysia approved list followed by contractual agreements which incorporate important health and safety requirements. Thereafter, and together with Lafarge payroll employees, once engaged in work, contractors are subject to the rigors of the Lafarge H&S standards, processes and engagement activities to ensure their health and safety alongside Lafarge's payroll employees when performing job tasks.A specific initiative concerns contractor management prior to major cement plant shutdown work whereby Lafarge expectations are communicated to them to obtain Contractor Principal's buy-in towards the H&S initiatives taken during the shut-down tasks.

Dialogues with contractors during the year covered topics such as mobile equipment and lifting/rigging. In addition, discussions were led on roles and responsibilities in H&S management, H&S leadership and risk management. These events are led by Lafarge Malaysia's senior management and attended by Contractor Principals and their representatives.

Health & Safety Workshop for Contractors

Contractors who are engaged by Lafarge Malaysia attended the half-day workshop to learn more on safety

A Health & Safety workshop was held at Lafarge Malaysia's head office on 25 August 2014 with more than 50 major contractors engaged by the company attended the event.


The objective of the workshop was to remind our contractors the importance of safety and their involvement and commitment to improve safety. During the workshop, the contractors were introduced to Visible Felt Leadership (VFL), a behavioural based safety system to engage with workers, identify unsafe acts or good practices, correcting behavioural or encouraging good practice according to what is observed.


Lafarge Malaysia organises such workshops on annual basis to create an avenue for our contractors to share their learnings and provide feeback.  It also provides Lafarge Malaysia an opportunity to share best practice with the contractors and train them of any new developments. 

Health & Safety Month

Lafarge Malaysia was on hand to participate in the Lafarge Worldwide Group H&S Month initiative from 15 May to 30 June 2014, which sought to mobilise employees behind the theme of "My Actions, My Impact: Our Progress." This initiative encouraged employees to connect Ownership in Health & Safety and Discipline in Execution at a personal level as well as at country level.


Regional committees were organised incorporating all three product lines with each committee chaired by a manager from one of the three individual product lines in the spirit of "One Lafarge". A total of 130 events were run across the Country involving Lafarge employees, contractor employees, communities, government agencies and departments as well as suppliers.

Part of the activities for the month also included a video competition held at the Country level and Group level.  The video competition provided an avenue for employees to conduct a assessment on their own maturity level in Health & Safety.


Read about the activities carried out during the Health & Safety Month and its highlights.